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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carey Rasmussen

November 1, 2024

5  out of  5
rating by Carey Rasmussen
"I have been a customer with Renae and her wonderful team for several years. Renae and her team are amazing to deal with, and are always willing to go the extra mile. I highly recommend contacting them if you are in search of auto, home, or other insurance."
We responded:
"oh Carey! Thank you so much for the awesome 5* review! I love that we have been able to walk this insurance journey together for all these years! This review is truly the greatest compliment we could get! Thanks for always being so amazing to work with! We love being your Bismarck, ND insurance provider! :-)"
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Kelsey Ray

May 30, 2024

5  out of  5
rating by Kelsey Ray
"Renae has been my insurance agent for the last 10 years, she has always helped me find the best rates. And she treats you like a friend !!"
We responded:
"Awe, Thank you, Kelsey! I have always enjoyed working with you! Working with people like you makes my job super enjoyable! Thank you for the 5* review! That means so much to me!! I appreciate you!"
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Neon Den

May 28, 2024

5  out of  5
rating by Neon Den
"Stella was amazing in helping one of their clients transfer insurance policies across state lines. If you need a professional that is always there for you, this is the office!!"
We responded:
"Neon, we're happy to hear you had an amazing experience with Stella transferring insurance policies across state lines! Our office is always here for you, and we're pleased to have provided you with professional and reliable service. If you ever need assistance in the future, feel free to reach out. Thank you for choosing us! - Renae Haug - State Farm Insurance Agent, Bismarck, ND"
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Mina Boateng

March 29, 2024

5  out of  5
rating by Mina Boateng
"The best insurance company in America!"
We responded:
"Thank you, Mina, for your glowing review! Our office is here to provide you with top-notch service and support for all your insurance needs. Feel free to reach out anytime! - Renae Haug - State Farm Insurance Agent, Bismarck, ND"
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Kaylyn Haug

January 25, 2024

5  out of  5
rating by Kaylyn Haug
"The atmosphere of Renae's office is so welcoming! I strongly recommend them for any insurance needs you may have. Plus, Renae has the cutest dog that comes to work with her almost everyday :)"
We responded:
"Thank you, Kaylyn, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs. Our State Farm office in Bismarck would not be possible without policyholders like you!"
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Jacob Gragg

August 18, 2023

5  out of  5
rating by Jacob Gragg
"I have been a customer with Renae and State Farm for 3 years now. I have never had a bad experience with her or any of her staff. Everyone is polite, professional, and punctual. They're extremely informed in all aspects of insurance. Always trying to get you the best deals and working towards what YOU want. Regardless of what that is. If it's in Renae's powers, she will do it for you. Or tell you how to go about it. I get called in at least once a year to go over information and keep up-to-date on policies and savings. Today was that day for me, and it was a truly wonderful experience, as usual. Renae really does her homework and can answer any question or concern head on. And if she cannot she strives to find the answer for you in a timely manner. Thank you so much for all the help today (And always) with the many aspects of my life and future (And well-being) that I have entrusted in you, and I can say I'm happy to have you on my side! It would be remiss of me not to mention as well that every time I call in I have the wonderful pleasure of speaking with Stella, and I must say for me personally she's a great addition to your team. She's very quick, always happy to speak with me, and concise with her actions. I appreciate her and everyone else at your office. Especially Goose. Please try to find an insurance provider that as you're leaving you feel good about the interaction you just had. I'll wait. Thank you Renae, Kiana (sorry for spelling!), Jake, Stella, and the rest of the team for doing an excellent job, and I look forward to the next time."
We responded:
"Jacob, Thank you so much for your fantastic 5-star review! We're delighted to hear about your positive experience with our State Farm office. Our dedicated team is committed to providing exceptional support and personalized solutions to meet your unique needs. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you again for choosing us as your insurance provider, and we look forward to serving you for years to come!"
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Renee Sky

July 24, 2023

5  out of  5
rating by Renee Sky
"Appreciate the thorough review and quick response to our changing needs for coverage!"
We responded:
"Renee, we thank you for the amazing review! We value you and the chance to help you with your insurance needs."
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Nancy Walsh

June 17, 2023

5  out of  5
rating by Nancy Walsh
"Renee and her staff really care about their customers. Very helpful as our family experienced changes in our insurance needs."
We responded:
"Nancy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Kamrose Construction Inc

April 12, 2023

5  out of  5
rating by Kamrose Construction Inc
"This is the only company to send out rate reductions! amazing!"
We responded:
"Thank you, Kamrose for the five-star rating! We’re honored to have you as a customer at our State Farm in Bismarck, ND."
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Cody Maier

March 30, 2023

5  out of  5
rating by Cody Maier
"5 Star Service!"
We responded:
"Thank you for the five-stars, Cody! We greatly appreciate your business!"
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Brandon Wood

March 21, 2023

5  out of  5
rating by Brandon Wood
"Jake was a pleasure to work with and found policies that fit my needs and situation at a fair price. Highly recommend!"
We responded:
"Thank you, Brandon! It is always a pleasure working with customers to ensure they are being treated fairly and having their insurance needs met. Thank you again and we look forward to taking care of you for years to come! I appreciate your 5* review! "
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Roy Kuil

March 14, 2023

5  out of  5
rating by Roy Kuil
"Renae, She is an outstanding agent, her staff is amazing and she is always willing to go the extra mile!"
We responded:
"Thank you for the five-stars, Roy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Bart Walby

February 22, 2023

5  out of  5
rating by Bart Walby
"Caller spoke clearly and respectfully"
We responded:
"Bart, thank you! We appreciate your trust in us to take care of your insurance policies."
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Lisa Cassarly

February 20, 2023

5  out of  5
rating by Lisa Cassarly
"Very friendly and easy to talk to."
We responded:
"Lisa, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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J German

February 16, 2023

5  out of  5
rating by J German
"Great team! Helped me with my auto home and life insurance!"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
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jacob walby

February 15, 2023

5  out of  5
rating by jacob walby
"Ryan was very helpful, polite, and professional."
We responded:
"Thank you for taking the time to leave us a review, Jacob. Our State Farm office in Bismarck would be nothing without policyholders like you!"
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Travis Parker

February 15, 2023

5  out of  5
rating by Travis Parker
"Enjoyed my time talking with Ryan"
We responded:
"Travis, thank you! We appreciate your trust in us to take care of your insurance policies."
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Michael McLaughlin

February 15, 2023

5  out of  5
rating by Michael McLaughlin
"Ryan was very professional and asked all the important questions"
We responded:
"Michael, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jason Walby

February 15, 2023

5  out of  5
rating by Jason Walby
"Ryan was very professional when collecting the information! Ryan made the process very simple."
We responded:
"Thank you for the five-stars, Jason! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Lillian Crook

February 15, 2023

5  out of  5
rating by Lillian Crook
"Survey was brief & polite"
We responded:
"Hi Lillian! Thanks so much for the awesome 5* review for your insurance! I am so happy you were treated well and with polite service. That means the world to us and I can't say Thank You enough! I look forward to meeting you soon! Take care and thank you again! :-)"
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Dan McPherson

January 20, 2023

5  out of  5
rating by Dan McPherson
"Renae Haug and her team are committed and extremely responsive to their clients."
We responded:
"Oh, gosh, Dan!!! THANK YOU SO MUCH FOR THE 5* REVIEW! We love working with you and your family and love, not only our insurance relationship, but also how much we have been able to get to know you and your family through all these years!!! We truly enjoy working with you!!! THANK YOU AGAIN, for the 5 * review and trusting us to take care of all your insurance! "
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Raya McCracken

December 29, 2022

5  out of  5
rating by Raya McCracken
"Renae and her team are such a pleasure to work with! They are responsive and engaging, we just love working with them. I highly recommend this agency for all of your insurance needs! Thank you, Renae!"
We responded:
"Thank you, Raya, for the amazing review! Our team works hard to provide a great insurance experience in Bismarck and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Jerry Wilson

November 18, 2022

5  out of  5
rating by Jerry Wilson
"Friendly staff. I was there updating the network so they can serve their customers better."
We responded:
"Thank you for the five-stars, Jerry! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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John Felts

November 3, 2022

5  out of  5
rating by John Felts
"Fast prompt service"
We responded:
"John, thank you! We appreciate your trust in us to take care of your insurance policies. We truly enjoy working with you and so glad to have you part of our State Farm family! Thanks again for the awesome 5* review! We appreciate YOU!"
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shawn meyers

October 28, 2022

5  out of  5
rating by shawn meyers
"She was friendly and answered all questions that I had and changed what I needed."
We responded:
"Thank you for the five-star rating, Shawn! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. THANK YOU SO VERY MUCH, SHAWN! We look forward to providing you with top-of-the-line customer service and insurance! We appreciate you so very much and you have been such a joy to work with over several years!!! We appreciate you so very much!!! THANK YOU!"